Medicskin Holdings Limited (“MS Holdings”) is concerned to ensure that all personal data submitted through MS Holdings website (“the Website”) are handled in strict adherence to the relevant provisions of the Personal Data (Privacy) Ordinance.

When you simply visit the Website, we will record the number of visitors to the Website without collecting any personal identifiable information of users.  The information collected is to allow us to compile general statistics to show the number of visitors to the Website and to analyse the usage of the Website.  However, on some screens of the Website, we may collect personal data from you on a voluntary basis. Such personal information may include but not limited to name, telephone number, address and e-mail address, credit card information, etc.  In addition, your personal data may be transferred to any other Company within MS Holdings groups of companies for any of the purposes stated in this policy. The information is used only by us for the purposes stated in the respective screens which we invite you to provide your data.

Purpose of Collection

We collect personal data about you from various types of sources and hold such personal data for the following purposes:

  1. providing online shopping services;
  2. product marketing and promotion; include:
  3. a) communicating to you regarding new product launch and other promotional offers, including where applicable, skincare products, facial and body care products, facial services, body care services and medical skin care services;
    b) marketing and reward programs, birthday celebration offers, free sampling, digital campaigns, roadshow/outpost, in store promotion updates;
  4. fulfilling your orders for products;
  5. order processing and payment clearing;
  6. membership registration,
  7. future communication and liaison with you;
  8. statistics work and purposes relating or
  9. incidental thereto (“Our Services”).

This information may be delivered to you personally through various communications such as email address, correspondence address or phone number.

In the event that you do not provide such personal data, we may not be able to provide you with our products or services.

Direct Marketing
If you have provided us with your personally identifiable information, you may receive from us or from our affiliated companies from time to time telephone calls, email and direct mailings containing promotional materials. If you do not want to receive them, please send your request to our data collection officer at Room 1601-03, 16/F Champion Building, 287-291 Des Voeux Road Central HK. (Re: Personal Information Collection) or email to

Retention of the Information
In your dealings with us, we retain records of your online transactions for auditing purposes.  Our general policy is to retain the information for a reasonable period. We do not offer online facilities for you to delete personal data held by us.

Links to Other Sites
The Website may offer links to sites that are not operated by us. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other companies and any information you submit to those companies is subject to their privacy policies.

Google Analytics(GA)
We make use of Google Analytics to gain insight into our customers’ experience on the Website and make continuous updates and improvements to the site. Google Analytics does not record any sensitive data that would compromise our customers’ security or any information that could be used to identify users in any way. If you have any questions about our Privacy Policy or our use of Google Analytics, please contact us.

Should you have any enquiries concerning this policy, please feel free to contact us at Room 1601-03, 16/F Champion Building, 287-291 Des Voeux Road Central HK. (Re: Personal Information Collection) or email to

If you wish to require access to and/or correction of your personal data, you may do so under the Personal Data (Privacy) Ordinance by sending your written request to us at Room 1601-03, 16/F Champion Building, 287-291 Des Voeux Road Central HK. (Re: Personal Information Collection). To cover our administrative costs, a reasonable fee may be charged for the processing of any information access request.

By using the Website, you also agree to be legally bound to abide by the changes and other provisions contained in this Privacy Policy.  We may change our Privacy Policy from time to time. We will post these changes so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it.

In case of any discrepancy between the English version and the Chinese version, the English version shall prevail.


Last Updated in Sept 2020.